I can receive Email, but I can’t send Email

• Posted on 13th January 2016
• in
• by siteadmin

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When you set up your Email account in your Email client (Outlook, LiveMail, your Smart Phone, etc), you must instruct the client to authenticate when sending email.

Authenticating basically logs you in to the Email server to identify you as the owner of the email address.  Once authenticated, the server will allow you send your message.  Requiring authentication prevents spam and prevents someone else from sending email as you.

Open your Email Client’s settings and look for the outgoing, or SMTP settings.  You should find a setting that says “my outgoing server requires authentication”.  Make sure this box is checked, and set it to either use your incoming username/password enter your current email address and password.