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 Franktronics is proud to
announce the successful implementation of our newest
telecommunications platform, the Franktronics Communications
System (FCS).
This is the latest in a long series of
products that have been supporting the cruise line industry
for over a decade. Some of our customers have included
Princess Cruise Lines, Holland America Lines, and P&O Cruise
Lines.
With over 15 years experience in the telecommunications
industry, Franktronics has the experience to integrate and
maintain complex telecommunication systems.
The FCS is built with the latest technological advances
in hardware and software. The function of the FCS
provides a company the ability to control outbound calling
lines from within a facility. Once configured, FCS provides an
automated least cost routing
capability and can integrate to any type of medium
available in the telephony market.
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Some of the features
available in the FCS include:
Customized Call Automation with Least Cost Routing
(unattended)
Specialized Call Services, i.e. Administrative,
Passenger, Crew, Supervisors, Employees
Programmable Voice Prompting for Instructional and
Error messaging
128 analog lines in various combinations of
stations and trunks ports
Customizable notification alerts during
interruptions of service/data
Hardware level backup (RAID1) Dual redundancy
hard drives
Future expandability in hardware and
software systems
Built with the latest technological specifications
in hardware
Microsoft Windows XP platform providing a familiar
environment for clients
Hardware upgradeable with latest PCI
architecture
Detailed active call monitoring w/ advanced
color management
Fax detection and routing capabilities
Remote accessibility & monitoring of systems
through TCP/IP networking
Call Progress and Answer Supervision Detection
Inbound and Outbound voice prompting
DISA (Dial-Inward Station Access)
DOSA (Dial-Outward Station Access)
Common dialing structures, i.e. North American and
UK dialing plans
Support for call accounting, reporting and billing
services with the ProCAS call accounting system
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A typical shipboard, rack
mounted installation featuring the FCS server,
printer, and reconfigurable patch panels
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