Remote Support Franktronics can connect to your computer remotely to perform repairs. In order for us to connect to your computer, you must: - Have a high speed internet connection
- Be able to access the internet -or-
- Be able to retrieve your email
- Be able to install two small applications that will download automatically
- Have the 6 digit code provided by one of our technicians.
To use our Remote Support feature, please call us at
804-642-5233 during normal business hours to speak with a technician and receive the needed code. Standard remote billing rates will apply | Technician Log In |
